Master the Art of
Courageous Conversations
Do you ever avoid difficult conversations at work? Or struggle to stay calm and constructive under pressure? Our Conversational Capacity programme is designed to help you tackle high-stakes discussions with confidence, clarity, and impact.
Through a blended, practice-based learning experience, you’ll develop the skills to manage emotions, build trust, and handle conflict constructively—transforming workplace conversations into opportunities for growth.
What you'll learn
The meaning and value of Conversational Capacity
Maintaining a learning mindset in high-stakes interactions
Heightening your emotional self-awareness
Critical skills for productive conversation management
How It Works
Imagine stepping into a safe, high-energy space where you can experiment, make mistakes, and refine your approach—without consequences. The Conversational Capacity programme blends cutting-edge learning with immersive, actor-led simulations, allowing you to experience the tension and resolution of real-life high-stakes conversations in a controlled environment.
🚀 4-6 week journey blending virtual and live learning:
- Day 1 (Virtual Workshop - Full Day): Interactive theory, activities, and peer coaching.
- Self-Paced Learning: Practical exercises and resources to reinforce learning.
- Day 2 (Live RealPlay Session - Half Day): Work with a professional actor to practice real scenarios—freeze, rewind, and refine your approach with instant feedback.
- Ongoing Support: 12-month access to our social learning portal, interactive resources, and AI-powered Conversational Capacity role-play bots.
Why It Works
We don’t just teach concepts—we bring them to life. By working with professional actors, you’ll engage in dynamic, high-impact role-plays that feel real. You’ll practice, pause, rewind, and replay conversations, receiving immediate feedback to fine-tune your approach. This hands-on experience ensures the skills you gain are not just theoretical, but deeply ingrained and ready for real-world use.
This programme is built on evidence-based techniques and real-world scenarios, ensuring that learning is both relevant and immediately applicable. Participants consistently report increased confidence and improved communication skills, making a measurable impact in their workplace.
- “I always enjoy these sessions, particularly when there are small hints and tips I can use straight away.”
- 94% Net Promoter Score (NPS): Highly recommended by past participants.
- 88% training rating: Engaging, impactful, and practical learning.
- 86% feel confident applying their learning immediately.
How Strong Is Your Conversational Capacity?
Love letters from happy customers 💗
Ready to Elevate Your Conversations?
Let’s talk. Book a free consultation to explore how this programme can benefit you and your team.