The Level 5 qualification in Management Coaching and Mentoring is for practising middle managers and those aspiring to senior management who want to improve their management coaching and mentoring skills. It will help you identify the links between management coaching, mentoring, and achieving business objectives.


Qualification Benefits
- Develop management and leadership development skills
- Understand coaching and mentoring practices
- Improve skills as a coach and mentor, as well as a manager and leader
- Enhance skills in influencing, relationship management, employee engagement and wellbeing support
- Develop a skilled workforce, actively using coaching and mentoring skills in the workplace
- Build internal coaching capacity
- Equip managers with the coaching skills and confidence to empower, motivate and build trust in their teams
Get CMI Certified!
Awarding Body: Chartered Management Institute (CMI)
Training Provider: Passe-Partout Consulting Ltd (Approved CMI Centre)
Eligibility: Suitable participants would have some previous informal coaching experience OR work in a role where coaching could be a significant element of their work (management, advisory or consulting)

The Level 5 programme is equivalent to degree level ...
…and is designed for developing management coaching and mentoring skills, helping you to identify the links between coaching, mentoring and the achievement of business goals.
The structure of the programme has been designed to provide participants with a solid foundation in coaching knowledge, skills and experience, catering for different learning needs with the following key features:
- Attendance at a programme induction to give a full overview of the qualification programme
- A core programme of 6 half-day online workshops with the same content for all participants
- Three half-day action learning sets to help consolidate learning and share experiences with fellow participants
- Completion of two assessment pieces
- 1:1/group support throughout the programme
Content covered
Module one - starting to coach
Part A
- The value of coaching – exploring the ways in which coaches can help
- Key coaching principles
- The coaching cycle
- Coaching with TGROW – extended practice session with the best known coaching model
Part B
- Chemistry – meeting your coachee, building rapport, assessing readiness, contracting
- Coaching modes – an overview of the types of coaching on offer
- Being an internal coach – case examples of organisational coaching
Module two - key coaching skills
Part A
- Honing your skills – short, practical exercises to develop high level skills in conversation management, observation, use of silence, challenging and re-framing
- Overview of alternative coaching models
Part B
- Coaching for behaviour change – spotlighting the influence of cognitive behavioural therapy and positive psychology on coaching
- Managing your own responses and behaviour as a coach – including an exploration of clean language
Module three – the coaching relationship
- Building the relationship – contracting and re-contracting, gaining and maintaining trust, developing self-efficacy
- External influences on the coaching relationship – considering the impact of work relationships, events and organisational culture
- Ethical dilemmas – analysis of real challenging coaching scenarios
Module four – coaching applications and impact
- Coaching modes revisited – analysing the benefits and drawbacks of alternative coaching modes including coaching networks, peer coaching and manager as coach
- Evaluating coaching – methods of gauging effectiveness and impact, at individual and organisational levels
Action Learning sets
Open programme Summer 2023
To sign up to our upcoming summer programme email Annette directly at annette.stephens@passe-partout.com or fill in the form ->
Limited spaces available so sign up now to avoid disappointment
The cost of this qualification per person is £1227 plus VAT. This includes: –
- Delegate workbook and material
- Tutor facilitation
- One to one support
- One year’s student registration with CMI
- Assessment, verification and certification
Benefits when joining
We have put together a comprehensive package to help you to succeed in both gaining a qualification and accessing knowledge that will help you in your day-to-day role.
Access to all course materials
videos, audio, PDF downloads
Access to online facilitation
with an experienced facilitator for each module
One to one support
Continuous telephone and email support will be made available to participants plus face to face meetings if required in the run up to the submission of the management report.
CMI Membership
Membership of the Chartered Management Institute which includes the benefits of being part of a professional Institution for management and leadership